Mariner's Desk How-To Guide

Mariner's Desk: certificates

Add a certificate

1. Certificates, then Add.
2. Type the details, or attach a photo — the app suggests the type and number for you to confirm.
3. Enter the expiry date, or mark it as not expiring.

Respond to a company proposal

1. Open the proposal from Home or Certificates.
2. Accept to add it to your record, or reject to leave your record unchanged.

Get expiry alerts

1. Settings, then turn on notifications.
2. You'll get a push alert once a day for anything expiring within 90 days.

Mariner's Desk: sea service and rest hours

Log a voyage

1. Sea service, then Add voyage.
2. Enter the vessel, your rank, and the dates.
3. It shows as verified only once your company has signed it off too.

Log rest hours

1. Tools, then Rest hours, and pick the month.
2. Add each rest or work period for the day.
3. A flagged day shows exactly which STCW rule it fell short of.

Mariner's Desk: roster and leave

Request leave

1. Roster, then Request leave.
2. Pick a type, your dates, and an optional reason.
3. Track its status on the same screen — approved leave appears on the roster automatically.

Sign off a maintenance job assigned to you

1. Open the job from Home or Roster.
2. Add a comment and any part used, then sign off.

Mariner's Desk: backup and account

Back up your data

1. Settings, then Backup, then Export.
2. Keep the file somewhere outside the app.

Delete your account

1. Settings, then Delete account.
2. This removes your own copy of your records. Anything your company has countersigned or signed off stays with them, marked as account deleted.

Forgot your password

1. On the sign-in screen, enter your email, then tap Forgot password.
2. Enter the 8-digit code from the email with a new password. Only the newest code works.

HQ: getting your company set up

1. Sign up, confirm your email if asked, and create your company. You're its first admin.
2. Vessels, then add each ship.
3. Compliance, then load the starter STCW template, or set your own requirements per rank.
4. Crew, then add each person, and send their invite.
5. Settings, HQ users and logins, to invite the rest of your shore staff.

HQ: crew and certificates

Add and invite a crew member

1. Crew, then + Add employee.
2. Fill in their details and email, then Save.
3. Open the saved record and choose Invite. They get an email with your joining code.
4. Resend invite replaces the old one — only the newest invite works.

Propose a certificate

1. Open the crew member's profile and choose Propose.
2. Enter the details and submit. It appears in their Mariner's Desk app as pending.

Import certificate scans in bulk

1. Certificates, then Bulk import.
2. Check every suggested field before sending — the reading is a guess.

HQ: roster, leave and maintenance

Assign crew to a vessel

1. Roster, then + Assign crew.
2. Leave the end date blank for an ongoing assignment.
3. An overlap is blocked; a missing certificate shows a warning you can override, logged to the audit log.

Approve leave

1. Set your approval routing once, in Settings.
2. Open a pending request from Roster and approve or reject it.

Create a maintenance job

1. Open the vessel, then the equipment it belongs to, then + Job.
2. Set it one-off or recurring (by date, by running hours, or whichever comes first).
3. Assign it to a person, or to a rank so any linked crew member holding it can claim and complete the job.

HQ: reports and administration

Export your data

1. Most list screens: Export CSV.
2. Dashboard: Audit pack, for inspections.
3. Settings: Export full backup (JSON), admins only — keep a copy outside the app, regularly.

Add an HQ user

1. Settings, HQ users and logins, then Invite.
2. Choose the role that matches their job: Admin, Editor, Master or Chief (own vessel), or Viewer.

Reset a forgotten password

1. On the sign-in screen, enter your email, then tap Forgot password.
2. Enter the 8-digit code from the email with a new password. Only the newest code works.